Safety & Security

 

At AutoTrader it is in our best interest to help serve our customers. We are constantly monitoring our advertisements and eliminating fraudulent postings and scams on a regular basis. However, some of them are not completely evident and thus may result in fraudulent ads posted on our site.

Buyers and sellers should be vigilant in conducting their own research whenever they choose to purchase or sell a vehicle.

Fake emails

You receive an email appearing to be from AutoTrader. The email will use a spurious reason to encourage you to disclose information

These encourage you to click on a link that takes you to a fake website, again designed to look like AutoTrader website to trick you.

This fake site will ask you for personal information such as credit card numbers, account numbers, passwords, date of birth, driver's license number, and nationalID card.

Thus, you may think you are giving your information to us, but you are providing it to a fraudster.

The email will normally use unusual language and offer a very vague reason for needing your information.The site it links to may have an unusual address in the URL bar, which may show a prefix of http:// instead of https://. Our actual correct URL is https://.autotrader.co.gh. and will be secured by SSL using a certificate issued to AutoTrader company limited which you can identify from the lock icon.

Protect your identity and privacy

Avoid identity theft by using an up-to-date web browser and blocking bogus emails with a spam filter Use a secure password, with a mix of words, letters, numbers and punctuation, and avoid using names of loved ones or other easy-to-guess passwords Be careful about the personal information you give away online (such as on blogs and social networking sites)

How to Buy a Used Vehicle Safely

You've finally found the vehicle of your dreams on our site, now how do you go about buying it safely?

Contact the customer directly by the phone number listed on our site. If it does not work, do not go about solely through e-mail. Most cases of fraud are e-mail based.

Make sure to arrange a meeting with the seller so that you may see the listed vehicle. If the seller refuses to allow you to inspect the vehicle, stop the deal, it is probably a case of fraud.

Never share personal information (banking information, passwords, credit card numbers, etc.) and do not transfer money via wire funds (Western Union, Money Gram, etc.).

Enjoy your new vehicle once everything has been completed!

Avoiding scams

If a vehicle is offered at a much cheaper price, ask yourself why that so cheap. If it looks too good to be true, it probably is. Make sure the seller has a valid address and telephone number – be wary of mobile phone numbers, always visit the seller at home and never buy without seeing the car. Be wary of requests for upfront payments or private information, a false sense of urgency or unnecessary details – it could be a vehicle export scam Never wire money abroad as it is often a fraudulent seller

How to Sell a Used Vehicle Safely

You have settled on a price and have designed and written an attractive ad for your vehicle. Now, who do you choose to sell to?

Be honest with your buyer if your vehicle has any issues, make sure to meet the customer and provide them with answers to any questions they may have. If a customer contacts you willing to buy your car without having seen it or asking any questions, it is highly likely that he she is a fraudulent buyer.

Make sure the prospective buyer has a valid driver's license, especially if heshe is going to be taking your car for a test drive.

Never share personal information (banking information, passwords, credit card numbers, etc.) and do not transfer money via wire funds (Western Union, Money Gram, etc.).

Once having selected a buyer, make sure you collect the payment by a certified cheque or cash, do not accept a personal cheque.

How to Report Fraudulent Ads

At AutoTrader, we hope to make buying or selling your vehicle a pleasant experience. Should you ever come across a suspicious advertisement that does not comply with the rules and standards of AutoTrader, contact us as soon as possible. If you have been a victim of fraud, you may also choose to contact your local GHANA POLICE by bringing a fraudulent situation to our attention, AutoTrader can conduct the appropriate verifications and can act consequently.

A suspicious advertisement that does not comply with the rules and standards of AutoTrader Ghana, contact us as soon as possible. If you have been a victim of fraud, you may also choose to contact your local Ghana Police By bringing a fraudulent situation to our attention, AutoTrader can conduct the appropriate verifications and can act consequently.